Shipping Policy
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Thank you for visiting and shopping at [Kalpa Ayurveda]. This Shipping Policy outlines our shipping terms and conditions, including processing times, shipping rates, delivery estimates, and more.
1. Processing Time
- All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- In case of high order volume, processing may be delayed. We will notify you of any significant delays.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times may vary based on location. Estimated delivery times are:
- Domestic Orders (Within India): 3-7 business days
- International Orders: 7-21 business days
- Delivery estimates are provided as a guide and may be affected by factors outside our control, including customs delays and courier limitations.
3. Shipment Confirmation and Order Tracking
- You will receive a shipment confirmation email with a tracking number once your order has shipped.
- You can use this tracking number to monitor your order’s status through the carrier’s website.
4. Customs, Duties, and Taxes
- For international orders, [Kalpa Ayurveda] is not responsible for any customs fees, duties, or taxes imposed by your country’s authorities.
- Any additional charges for customs clearance must be fulfilled by the recipient.
5. Damages and Lost Packages
- [Kalpa Ayurveda] is not liable for packages lost or damaged during transit. However, if you received a damaged package, please contact the shipping carrier to file a claim.
- If you require assistance, please reach out to our support team at support@kalpaayurveda.com.
6. Shipping Restrictions
- We currently ship to most international locations; however, there may be restrictions on certain items, depending on your region.
- Orders containing restricted items will be canceled, and the customer will be notified via email.
7. Contact Us
If you have questions or require support with your order, please contact us:
- Email: support@kalpaayurveda.com
- Phone: +91-8360026768
- Website: https://kalpaayurveda.com/